Hi Elle
First part of your question - no, not so far (we're early 70s). Second part: we regularly 'ditch-and-switch'. We review everything at least once a year when renewal comes up. There's no such thing as loyalty - we look for the provider who's offering the best deal at the time, whether that's for home insurance, electricity and gas, motor or travel insurance, whatever it might be. We look for the best deals all of the time, and being retired, with internet access, we have the ability to do that.
Margaret