Frequently Asked Questions

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Guidelines for use

 

The Help the Aged discussion board is designed to allow older people, their friends, relatives and carers to share their views on topical issues, make new friends, exchange ideas or source advice and information.

 

While our discussion board is free and open to all, we ask that all its users be responsible for their contributions. Make sure your posts are in good taste and are considerate towards your fellow users.

Post in the right place

Our discussion board’s home page displays different forums which cover unique subject areas. Try to add your post in the correct forum. This will make it easier for other users to join the conversation.

 

Occasionally the administrator may move posted threads to a more appropriate location.

Don’t forget to register

You can browse the posts on our discussion board at any time but if you wish to add a message, you will need to register your details.

 

To register, click the ‘Register’ tab at the top of the page. Registration only takes a few minutes.

Mind your privacy

We display no personal information about our users, except their username, when they post a message. It is the user's choice to display further personal details, for example their Christian name.

 

To protect the safety of our users, we do not allow the publication of personal telephone numbers on our discussion board. Any such posts will be deleted by the administrator.

Watch your language

We may occasionally remove postings deemed to be offensive or abusive, or potentially libelous which could put the Charity in legal jeopardy.

 

Users who use offensive language or act in an antisocial or unacceptable way will be banned from using the discussion board.

 

If you wish to report a post that you find offensive, please contact the administrator, stating its location.

Do not try to advertise

The Help the Aged discussion board is not a free platform for the promotion of commercial services, hotels or products. Likewise, it should not be used as a research tool by direct marketers, television production companies and academic researchers.

 

Any such posts will be deleted by the administrator.

 

If you require information about Help the Aged, information about older people or have a product you believe we should know about, please contact the administrator directly at webmanager@helptheaged.org.uk.

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Tips for good posting

1. Keep your posts to the point
2. Don’t write in capitals
3. Be careful of causing offence with humour
4. Keep your messages tasteful
5. Don’t give out personal details