Useful contacts
This page lists other organisations that provide information and advice on issues related to paying for your care home.
Action for Advocacy
PO Box 31856
Lorrimore Square
London SE1 3XR
Tel: 020 7820 7868
Web: www.actionforadvocacy.org.uk
Email: enquiries@alzheimers.org.uk
You can find local advocacy service by searching the online database provided by Action for Advocacy. You can call it up if you cannot find a local advocacy service on its database.
Alzheimer's Society
Devon House
58 St. Katherine’s Way
London E1W 1JX
Helpline: 0845 300 0336
Email: enquiries@alzheimers.org.uk
Produces the leaflet 'When does the NHS pay for care?'.
Counsel and Care
Tyman House
16 Bonny Street
London NW1 9PG
Advice line: 0845 300 7585
Web: www.counselandcare.org.uk
Email: advice@counselandcare.org.uk
Counsel and Care provides help and support to older people, their families and carers on a wide range of issues about care and support services. It does this through its advice line and range of factsheets and guides.
Help the Aged Care Fees Advice
FREEPOST LON18542
Oxford OX29 4BR
Freephone: 0500 76 74 76 (this is a freephone number)
Free, impartial financial advice on the best ways of paying for care.
The Relatives and Residents Association
24 The Ivories
6-18 Northampton Street
London N1 2HY
Helpline: 020 7359 8136
Email: info@relres.org
The Relatives and Residents Association is a charity set up to support relatives of people living in care homes. It operates a telephone helpline, and has a network of local groups.
Care standards authorities
Contact these authorities for details of registered care agencies and care standards.
Commission for Social Care Inspection (England)
33 Greycoat Street
London SW1P 2QF
Tel: 0845 015 0120
Care Standards Inspectorate for Wales
4–5 Charnwood Court
Heol Billingsley, Nantgarw
Cardiff CF15 7QZ
Tel: 01443 848450
Scottish Commission for the Regulation of Care
Compass House, 11 Riverside Drive
Dundee DD1 4NY
Tel: 0845 603 0890
Northern Ireland Regulation and Quality Improvement Authority
9th Floor, Riverside Tower
5 Lanyon Place
Belfast BT1 3BT
Tel: 028 9051 7500
