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Financial advice

Paying for your care home

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Useful contacts

Alzheimer's Society
Devon House
58 St. Katherine’s Way
London E1W 1JX
Helpline: 0845 300 0336

Produces the leaflet 'When does the NHS pay for care?'.

Help the Aged Care Fees Advice
FREEPOST LON18542
Oxford OX29 4BR
Freephone: 0500 76 74 76 (this is a freephone number)

Free, impartial financial advice on the best ways of paying for care.

The Relatives and Residents Association
24 The Ivories
6-18 Northampton Street
London N1 2HY
Helpline: 020 7359 8136

The Relatives and Residents Association is a charity set up to support relatives of people living in care homes. It operates a telephone helpline, and has a network of local groups.


Care standards authorities
 

Contact these authorities for details of registered care agencies and care standards.

Commission for Social Care Inspection (England)
33 Greycoat Street
London SW1P 2QF
Tel: 0845 015 0120

Care Standards Inspectorate for Wales
4–5 Charnwood Court
Heol Billingsley, Nantgarw
Cardiff CF15 7QZ
Tel: 01443 848450

Scottish Commission for the Regulation of Care
Compass House, 11 Riverside Drive
Dundee DD1 4NY
Tel: 0845 603 0890

Northern Ireland Regulation and Quality Improvement Authority
9th Floor, Riverside Tower 
5 Lanyon Place
Belfast BT1 3BT
Tel: 028 9051 7500 

 

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SeniorLine
0808 800 6565
(Textphone-Minicom 0800 26 96 26)
Seniorline in Northern Ireland
0808 808 7575