If you disagree with a decision about your pension – for example, if you think you aren’t getting enough money – you can challenge it. You need to do this within one month of the date that The Pension Service sent you its decision. You ask for a revision of the decision, then if you are still not happy you can ask for a further appeal. The Pension Service will extend the one-month limit only under very specific circumstances: you should seek advice if you are in this position. Any change made should be backdated to the date of the original decision.

If your circumstances change at a later date and this alters your entitlement to pension you can ask for a supersession of the award of pension. Any change made as a result of this would usually only be backdated a maximum of one month from the date that you requested the supersession.

If you want to challenge a decision on your pension get advice
from SeniorLine on 0808 800 6565 (0808 808 7575 in
Northern Ireland) or your local Citizens Advice Bureau.