Before you buy a computer you should consider the following points.

Decide what you want it for. 

• Are you going to be using the internet or do you just want a computer for typing? Do you want to be able to store all your photographs on the computer? Are you going to use it to store and play music, listen to the radio or watch TV programmes? Do you want to use a computer to help you with budgeting and household finances?
• Decide whether you want a laptop or a desktop computer. A laptop computer may be good if you have limited space, but it will have a smaller screen and keyboard than a desktop computer. As a result you may find it uncomfortable to use. Try using a laptop in a shop before you buy one.
• Decide how much you have to spend. It is important that you buy the right computer and one you can afford. Don’t let a salesperson pressure you into buying something that is unsuitable or too expensive. You may be able to pay for your computer by interest-free instalments. If this option appeals to you, ask the salesperson if this is possible.
• Shop around. You don’t have to buy the first computer you see. Many high street shops sell computers, so you can compare prices for similar models. You may even be able to buy one second-hand if you look in the small ads in your local newspaper. If you have a friend or relative who already uses the internet, they could help you to buy a computer online. 

If you have started a computer course, it is likely that your course tutor will be happy to advise you.

You can, of course, also ask friends or relatives for suggestions, particularly if they have computers themselves. They may be able to come to the shop with you to help you find something suitable. They may also be able to help you set up the computer when you get home.

When you are in the computer store, make sure you do the following.

• Ask for advice – if you don’t understand, don’t be afraid to ask for help. If staff are unable or unwilling to explain in language that you can understand, go to another shop. Make sure you tell the shop assistant what you plan to use the computer for, so you buy one that is suitable for what you want.
• Ask whether having the computer delivered to your home and setting it up is part of the price. If not, ask the shop assistant to recommend someone who can help you.
• Ask how long the standard warranty lasts and what it covers. Don’t be pressured into buying an ‘extended’ warranty unless you are convinced that you want one.
• Ask whether there is a helpline you can ring if you have problems. Find out what sort of help it can give and whether it is free to call.
• You may be put under pressure to buy insurance for the computer, but this may not be necessary as your household contents insurance may cover it. If it doesn’t, there may be cheaper options for insurance than the retailer’s scheme.