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Frequently asked questions

Frequently asked questions

Home > Advice & support > Frequently asked questions

Older woman fiddling with a televisionWhat is digital switchover?

The Government is changing the way the UK receives television signals.

Many people currently receive analogue signals to view their television. These will be phased out and replaced by digital signals by 2012.

To carry on watching television, you will need to choose a service provider. You may also need new equipment to enable your television to receive digital signals.

Will it be expensive?

Prices will vary depending on which service you choose but there are two ways of going digital:

  • A one-off payment with services such as Freeview, Freesat from the BBC and ITV, or freesat from Sky.
  • A monthly subscription with services such as Sky TV or Virgin Media.

Will I have to buy a new TV?

Almost all sets can be converted with a digital box. However, if you do want to buy a new TV, look for the digital tick logo. This means it’s designed to work through the switchover.

Do I already have digital?

If you have more than the five standard channels or get your TV via Freeview, freesat, satellite or cable then you are already enjoying the benefits of digital TV.

Is there any help available?

The Switchover Help Scheme can provide eligible people with assistance to convert one TV to digital.

You’ll be eligible if you are 75 or over, registered blind or partially sighted, entitled to certain disability allowances, or have lived in a care home for six months or more.

Download our information sheet on digital switchover to find out more about what you will need to do and what help is available.

 
 
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When do you switch?

Find out on the Digital UK website or call 0845 6 505050 (textphone 0845 234 0380).

Publications and downloads

Digital switchover information sheet
(PDF,121k)
How to get Freesat(PDF,42k)


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