Below are some of the most commonly-asked questions. Click on the link to see the answer.

These pages offer basic information and are not a substitute for individual advice or for detailed information found in a proper reference book.

Benefits and finance

• What are Lasting Powers of Attorney?
• Can I receive the Winter Fuel Payment if I am still in work?
• How do I apply for Pension Credit?
• Can I claim the mobility benefit if I am 65 or over?
• How much savings or income can I have before I can claim benefits?
• How did benefit entitlements change in 2009?
• How can I avoid scams?
• What are women's pension rights?

In your home

• How can I prepare for a flood?
• My home has been flooded - what shall I do?
• I can’t cope at home. Where can I get help?
• Can I get help to look after my garden?
• What is digital switchover?

Health and care

• How can I protect myself from swine flu?
• How can I stop feeling lonely?
• How do I apply for the Blue Badge parking permit?
• Can my relative move care homes if Social Services are paying part of her fees?
• Will my parents have to sell their home to pay for my father's care fees?
• How can I recognise elder abuse and what can I do about it?