It explores ways of increasing social contact and reducing feelings of isolation among older people.

Wardens provide a reassuring presence in the community through patrols and public events. They work with local agencies to address older residents' concerns over rubbish, broken pavements and poor street lighting. They may also tackle crime and anti-social behaviour.

Case study
 
John, 80, lives alone and has no relatives nearby. He suffers from Parkinson's disease which has reduced his mobility, and several recent falls have left him reluctant to leave his home, especially when the weather is colder.

'I often feel lonely. In the winter I just stay inside and watch television.'

Neighbourhood Warden Mel Barber has been supporting John since 2006, when John asked for help with some correspondence that he didn’t understand.

She visits John on a regular basis, either to deal with specific problems or just to have a chat. She has arranged for him to be visited by an occupational therapist to improve his mobility, and helped him to challenge an incorrect gas bill which had caused him a great deal of anxiety.

Her support makes a huge difference to John's health and wellbeing.