Voluntary organisations

Age Concern
Age Concerns offer a range of services that can include visiting, shopping, day centres and transport schemes. Check your phonebook for details of your local group.

British Red Cross
Red Cross branches provide services that may include transport, home care and medical equipment loans (for example, wheelchairs). Check your phonebook for details of your local group.

Crossroads Caring for Carers
Crossroads schemes help carers by providing respite care attendants while they have a break. They may make a small charge for this service. Contact your national office to find out about schemes in your area.

Crossroads Caring for Carers England and Wales
10 Regent Place
Rugby CV21 2PN
Tel: 0845 450 0350

Crossroads Caring for Carers Northern Ireland
7 Regent Street, Newtownards
County Down BT23 4AB
Tel: 028 9181 4455

Crossroads Caring for Carers Scotland
24 George Square
Glasgow G2 1EG
Tel: 0141 226 3793

Volunteer Bureau
Local volunteer bureau can offer a range of services provided by volunteers such as visiting, shopping and gardening. Contact the relevant volunteer organisation to find out about volunteer schemes in your area.

Volunteer Development Scotland
Stirling Enterprise Park
Stirling FK7 7RP
Tel: 01786 479593

Volunteering England
Regents Wharf, 8 All Saints Street
London N1 9RL
Tel: 0845 305 6979

Northern Ireland Council for Voluntary Action
61 Duncairn Gardens
Belfast BT15 2GB
Tel: 028 9087 7777

Wales Council for Voluntary Action
Baltic House, Mount Stuart Square
Cardiff CF10 5FH
Tel: 0870 607 1666

WRVS
Your local WRVS may offer a choice of services including visiting schemes, shopping services, home delivered meals, volunteer drivers and escort schemes in England, Scotland and Wales. Check your phonebook for details of your local group.

Care standards authorities
For details of registered care agencies and care standards.

Commission for Social Care Inspection (England)
33 Greycoat Street
London SW1P 2QF
Tel: 0845 015 0120

Care Standards Inspectorate for Wales
4-5 Charnwood Court
Heol Billingsley, Nantgarw
Cardiff CF15 7QZ
Tel: 01443 848450

Scottish Commission for the Regulation of Care
Compass House, 11 Riverside Drive
Dundee DD1 4NY
Tel: 0845 603 0890

Northern Ireland Regulation and Improvement Authority

Contact your regional Regulation and Improvement Authority:

• Northern – Tel: 028 9335 4848
• Southern - Tel: 028 4062 5006
• Eastern - Tel: 028 9056 3700
• Western – Tel: 028 8224 5828