You can take action to ensure that the messages you want come into your inbox.

To add Help the Aged to your 'safe senders' list, and ensure that our emails arrive safely in your inbox, follow the appropriate instructions for the email program you are using.

• AOL
• Hotmail
• Windows Live Mail (Beta)
• Gmail / Googlemail
• Microsoft Outlook 2003
• Yahoo! Mail
• Yahoo! Mail (Beta)
• Outlook Express

If the email program you use is not listed, please email us

Click to see a list of Help the Aged email addresses from which newsletters are sent.

AOL

1. Open your spam folder
2. Click on the email you wish to receive and click the This Is Not Spam button

Hotmail

1. Open the Junk Email folder
2. Click on the email you wish to receive
3. Either click this is not Junk on the top menu bar, or Not Junk Mail on the middle yellow warning bar

Windows Live Mail (Beta)

 

1. Open the email message
2. Click allow sender in the second yellow menu bar

Gmail / Googlemail

 

1. Open the Spam folder
2. Open the email you wish to receive and click the Not Spam button in the menu bar

Microsoft Outlook 2003

1. Right-click on the message you wish to receive
2. Hold your mouse pointer over Junk Email and choose Add Sender to Safe Senders List or Add Sender's Domain (@example.com) to Safe Senders List.

Yahoo! Mail

 

1. Open the Bulk Email folder
2. Open the email you wish to receive
3. Click the Not Spam button in the menu bar above the email

Yahoo! Mail (Beta)

 

1. Right-click on the message you wish to receive
2. Click Add Sender to Contacts

Outlook Express

Outlook Express does not have a built-in spam filter, so our email communications should arrive in your inbox automatically.

Email addresses used by Help the Aged to send newsletters

Copy the Help the Aged email address(es) you receive communications from and add them to your contacts lists to ensure that you receive the information you want into your inbox.

Regular newsletters

Communication	Email address
Broadcast	update@email.helptheaged.org.uk
Campaigns Diary	campaigns@email.helptheaged.org.uk
Events Diary	events@email.helptheaged.org.uk
Home Shopping	homeshopping@email.helptheaged.org.uk
intune	newsletter@intunegroup.co.uk
Policy Update	policyunit@email.helptheaged.org.uk
Preventing Falls	falls@email.helptheaged.org.uk
Sponsor A Grandparent news	sponsor@email.helptheaged.org.uk
Website Update	webmanager@email.helptheaged.org.uk

Seasonal and one-off communications

Communication	Email address
Cows 'n' Things ethical gifts	cowsnthings@email.helptheaged.org.uk
Emergency appeals	emergency@email.helptheaged.org.uk
intune renewal reminders	info@intunegroup.co.uk
Other intune communications	intune@email.helptheaged.org.uk
My Home Life	myhomelife@email.helptheaged.org.uk
One is the Saddest Number	saddestnumber@email.helptheaged.org.uk
Public Affairs	publicaffairs@email.helptheaged.org.uk
Leeds Abbey Dash 2008 email confirmation	dash@email.helptheaged.org.uk
Leeds Abbey Dash 2008 email communications	events@email.helptheaged.org.uk