Taking the worry out of paying for care

If you, or a family member, are facing an immediate need for care, and have savings or capital of more than £21,500, you can expect little help from the State towards your care fees.

This Care Fees Advice service is provided by NHFA Ltd, our chosen firm of Independent Financial Advisors and Care Fees specialists. NHFA Care Fees Advisors provide impartial financial advice, helping you find the best way to pay for care fees.

The service is designed to provide peace of mind, keeping you safe in the knowledge that care can be paid for as long as it is needed and that your savings are preserved, where possible, to leave as an inheritance or spend as you wish.

What's involved?

Once you have completed and returned your Care Fees Planning Questionnaire, or filled in the online application form, an NHFA Care Fees Advisor will contact you and, if you wish, arrange to visit you at home to discuss your needs in more detail. Once the Advisor fully understands your needs and wishes, they will prepare a detailed tailored report fully outlining the different ways you might wish to consider funding your immediate or future care needs.

Advice from one of NHFA's Care Fees Advisors is available to all regardless of means. There is no obligation for you to follow any of the Advisor's recommendations at any time.

Who provides the advice?

Help the Aged's Care Fees Advice is provided by NHFA Ltd who are authorised and regulated by the Financial Services Authority. NHFA Ltd is registered in England and Wales - registration number 04620891. NHFA are part of the HSBC group. Help the Aged (registered charity no. 272786) will receive a portion of any revenue generated as a result of business conducted through this service.

How do I apply?

To take advantage of the Care Fees Advice service, complete and submit the online application form

Or if you prefer you can download the Care Fees Planning Questionnaire from this page. Complete the questions and either fax it to 01865 733 001 or return it by post to the following address:

Help the Aged Care Fees Advice,
FREEPOST LON18542,
Oxford OX29 4BR.

If you have any queries, please call the Care Fees Advice Line between 9am and 5pm, Monday to Friday on Freephone 0500 76 74 76.

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